How do i get into contact with support?

How do I…

get into contact with support. i have spent almost 500 AI credits trying to get a simple bubble shooter game. it is not working at all.
the ai system keeps telling me about all these beautiful things it supposedly has done.
yet i have a blank page with one shooter element that does not even shoot.
I was under the impression that i could ai prompt simple games but this experience has been far from that.

What is the expected result

if i prompt clear instructions in ai chat, and ai chat follows up on that, i expect all those changes to actually be done and create a game.

What is the actual result

Nothing.. thats the literal result. 500 credits later and i have absolutely nothing.

Related screenshots

im not tryna tank their sales or anything, but gdevelop is not an ai game engine. it uses that as a buzz word, and it is the weakest possible part of the engine

You dont need AI to make a gdevelop game anyway, isnt that why it exists? to be easy to do yourself?

If i could buy calculator in McDonalds
Even so its not electronics shop
But fast food

I would still want to see manager if that calculator could not tell me how much is 1 + 1

yeah because youre zerox4

You can find their email on your receipt and purchase confirmation email if you purchased credit or a subscription. Alternatively you can also dm members of the dev team here on the forum or Discord. It is also helps if you rate the AI and send feedback when you use it so the dev team can track it down what happened exactly in your session.

The home page literally says AI game engine and advertise it to build with AI using “Make a puzzle game” as an example for an AI prompt. At this point it is not only a buzz word. It is officially advertised as an alternative build tool to the scene editor and events. In any case after spending 500 credit the OP should have more than an empty scene, I would be curious what heppened there and how the OP spent so much credit and got nothing back. @Bouh

yes correct, the advertising is mostly false.