[Solved] Claim my fist asset pack thanks to the Gold Subscription

GDevelop general Bugs reports
1

Describe the bug
I subscribed Gold, and can claim 1 asset package per month.

Today I browse my Gdevelop store, and there is only 1 package named “Produce Farm Terrain” can be claimed by me.
When I click in, it shows button as “Claim”, only in this 1 package.

So I claimed it, because it is the only option I can choose.
But actually, I don’t want to claim this package, but no other options.

There must be something wrong.
Please support to check why this happened? Thanks!

I need to change to other asset.
I just claimed " Produce Farm Terrain " and I didn’t used it yet.

My subscription is due to expire in a day or two, so I want to use this entitlement.
Why so drama…

2

@discobot who to contact for this issue? Thanks .

3

Hi! To find out what I can do, say @discobot display help.

4

@discobot display help

5

I currently know how to do the following things:

@discobot start {name-of-tutorial}

Starts an interactive tutorial just for you, in a personal message. {name-of-tutorial} can be one of: tutorial, advanced tutorial.

@discobot roll 2d6

:game_die: 3, 6

@discobot quote

:left_speech_bubble: As long as your going to be thinking anyway, think big. — Donald Trump

@discobot fortune

:crystal_ball: You may rely on it

6

Hello !
There is nothing wrong, each month Gold subscribers gets a free not optional asset pack, they can claim during the month.
So you can’t pick which asset pack you want, it’s up to the staff.

7

Got it. Much appreciated for your explanation.

1 Like
8

So it is not a bug.
It is damage we can not choose the asset pack offered each month, i find.
But i understand why the staff makes like that.

Xierra