[Solved] Subscription Not working after payment

@4ian I subscribed to the Gdevelop monthly education plan for 5 users, however, I still don’t have access to the resources.

Also, how will I get access for the other 4 users?

Waiting to hear from you

If you’ve subscribed to the GDevelop monthly education plan for 5 users but don’t have access to the resources, follow these steps:

  1. Check Subscription Status: Ensure your subscription is active and payment was processed successfully.
  2. Contact Support: Reach out to GDevelop’s customer support for assistance. Provide them with your subscription details and the issue you’re facing.
  3. Access for Other Users: Typically, you should receive instructions or an admin panel to add the other 4 users. Ensure you have the necessary information for each user (like email addresses) to set up their access.

For immediate help, visiting GDevelop’s support or FAQ section on their website might also provide specific steps to resolve this issue.

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Closing this since we got in touch the next business day.