Hi! I joined the Game Jam and I’m now ready to upload my game. My problem is that I can’t upload my game in Liluo because of this:
It really frustrates me because I might get disqualified if I can’t upload this.
Hope someone can help me as soon as possible. Thanks in advance!
Are you logged into GDevelop?
Also, is this a team or solo project?
Yes. I’m logged in. I’m a solo developer.
One thing I remember is that I have previous account logged in when I first created the project before I create another account. So that might be the problem.
Try logging into your previous account?
I’ve tried now and it works. But how can I use my other account for uploading?
There’s a semantic confusion.
You’ll have to specify as to whether you mean your old, or new account.
Example:
“How can I use my new account for uploading?”
I’ve created the game when my 1st account was already login. I created a 2nd account today because it’s more formal and I want my game to be uploaded using my 2nd account.
So my problem is how can I use my 2nd account instead of the 1st one?
- On your Old Account, click on your Username.
2 & 3) Go to ‘Games Dashboard’, then to ’ Manage Game’.
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Go to ‘Edit Game Details’.
-
Add your New Account to your project’s ‘Authors’ & ‘Owners’.
This should work.
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Hi! Just another simple problem.
How can I add thumbnail there?
I already put a thumbnail on the Liluo tab. I don’t know why it doesn’t appear there.
Are the dimensions of your image 1920 x 1080 pixels?
Or at least 16:9 dimensions?
Your image looks like 16:9 to me. If so, there shouldn’t be any problems. 
Did you add your thumbnail from your Old or New Account?
I add it in my new account.
I assume you’ve Published it after setting the Thumbnail?
If so, I’m really stumped…
Maybe close & reopen GDevelop, then try again?
What happens if you try uploading a different image as the thumbnail, does that work?
Also, could you share an image of your thumbnail? I can try to see if it works for me.