When you try to log into your account, the loading is endless, as well as when creating a new account, only a registration confirmation letter has arrived. Firewall and antivirus was off and seems like i cant connect
Since you can log in from the other network, that’s good news.
On this network, when you log on, can you open a web browser and browse the web. Load a YouTube video maybe?
If yes, then can you access your router for this network? Is this a home network or a work network?
If this is at the office, then maybe the network admin has only allowed access to the internet for certain sites, ports, and apps.