I’d only JUST gotten the desktop app, and found a project I’d been working on for many, many months suddenly had a “Project not found” thing. It is the only project with this issue, and was previously saved in the Gdevelop cloud. I have two other projects that still remain in the Gdevelop cloud.
Click on Manage and look at the Projects section.
If there’s nothing else, we could take a look at your account.
Do you use the same email on the forum as on your GD account?
If at all it’d be possible to DM you the proper email address, I’ll do it.
Same here… All my projects are missing, in editor and in folders!!! can’t find them anywhere… Help lots lost.
If the projects were saved in the cloud, it might help to double-check your login details and email. Maybe reaching out to support with the right email could solve it
If anyone has this problem, send me a DM here on the forum with your email used on GDevelop, and the name of the project you think is missing, I can get a developer to check why this happened.
1 Like
Could you tell me the project name ? We would do some verification on what happened.
UPDATE: As of a few days ago, the same issue popped up AGAIN. Only this time it’s effected another game on cloud, too.
It always better to have a project on your own PC.
Evidently so…
As a reminder, the dev team is still waiting for project name and details above, and cannot further assist without it.
I DMd the project name to @Bouh
2 Likes
There’s nothing wrong with your account, we can see the project linked to your account.
Are you sure you’re using the same account, whatever your device?
I’m only really using one device right now, so yes.
All I can really say is that it (first) happened once I downloaded the desktop app. Than came back 3 days later, and now is gone again, along with another project.
No projects are lost, rest assured.
It seems that the requests to the server fail from time to time.
The devs are working on fixing the problem.
You can:
1- Wait for a fix on our side to enchance the server and reduce the requests that failing.
Or
2- Spam by closing/opening the application or the Retry button.
At which point the requests will pass and your projects will reappear.
1 Like
Ok. Thank you.