Sound does not play

I wanted to have background music in my game but for some reason it does not play when I do the volume to 100 it plays suddenly very loudly I dont know why

A sound needs to be preloaded or it might not play the first time or there will be a delay while it loads and gets decoded. The game also needs to be interacted with before sound will play.

If those aren’t the issue. Can you post a screenshot of the events?