[Solved] Contact Pro Support via Discord

Hello~
The following support is available for the Pro plan.
Can you tell me about it?
Is it just a Discord channel subscription?
“Dedicated support channel on Discord for pros.”

This is a private Discord channel exclusively for PRO subscribers.
All subscribers with a PRO plan can discuss here, and the GDevelop team also has access to provide support.

If you’re seeking fast, professional, and private support, you might be interested in solutions commonly used by companies and occasionally by hobbyists.

To join this channel, you must add your Discord username to your GDevelop profile in the application.

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I just signed up for the Pro plan. How do I access the Pro support channel?

Nevermind, just figured out I had to enter my real discord handle in my GDevelop cloud profile and then two channels automatically appeared in the regular GDevelop Discord server (the two channels are Gold + Pro).

Just leaving this here in case anyone else searches for it in the future.

Also, my visible discord handle was ever so slightly different from my official discord name, which was slightly different from my original discord name. Just a breadcrumb in case someone runs into the same issue. :slight_smile:

2 Likes

Indeed, thank you for this clarification. I am closing the topic so that people looking for the information find just what they need.